sadmouse932
March 16, 2023
"I saw cocaine bear last night which was…"
I saw cocaine bear last night which was amazing but some scumbag was kicking my seat
You should have a no entry policy for scumbags never going back
MichelleBeck
January 14, 2023
"Trying to sign up for omnopass all…"
Trying to sign up for omnopass all evening and no joy I uploaded my photo after 6 attempts when I clicked continue nothing back to start again what a waste of time I don't think omnipass actually exists
Sebastian.Grant
July 11, 2022
"Kids and cousin waited for the New…"
Kids and cousin waited for the New Minion movie. Went to the evening show. Granted it was a hot summer's day. But for them to have to leave halfway through the movie because of the heat and they only have air con in the main foyer is crazy. I was told that they only use air circulation systems not aircon in the actual movies and because they could not offer any kind of refund. Very dissapointing service and down €32 - At least Odeon has Aircon !
bigpanda599
June 23, 2022
"Wouldnt let me change tickets"
Booked surprise tickets to cinema for myself and two children. Hour and half after booking I found out the children had seen that cartoon already so rang omniplex Dundalk to ask if I could change to another cartoon…on at same time basically,same price,same number of people literally just wanted to go into diff screen. The booking wasn’t until the following day and within hour and a half of me booking but what I got was if it’s not flexi ticket it’s our policy to not change tickets. I’ve never heard anything so ludicrous that the children’s tickets couldn’t be changed even though other cartoon wasn’t even booked out.Awful customer service. Will not be using omniplex again. Not customer service more like customer careless!!!!!
Gwendolyn.Peters
January 15, 2022
"I hope you go bankrupt by lying to…"
I hope you go bankrupt by lying to people !
EmmaSims
October 16, 2021
"Avoid if covid vary"
First time venturing to the cinema since covid started. Bought our tickets under the premise that the seats either side of us would be kept empty as a way of social distancing from others only to find that tickets had been sold for those seats and we had to then be seated directly between two other groups. Absolutely disgusted the omniplex lied to us and chose making a few extra pounds over customer safety! Was unable to relax during the movie and will not be visiting again any time soon.